Archive for November, 2012

National Hospice Month: Kathy Flinn and Tiffany Livanec

Kathy Flinn and Tiffany Livanec

Featured for National Hospice Month for the week of November 26 are Tiffany Livanec and Kathy Flinn. Tiffany is a Professional Relations Liaison and has been working at Houston Hospice El Campo office for five years. Kathy Flinn is the RN, PCM-IPU and has been working with Houston Hospice at the Texas Medical Center location for the past 14 years.

(Tiffany) What do you love most about working at Houston Hospice?
I love educating the community about hospice and knowing that many will have a much greater quality of life due to our efforts. 

 

(T) What draws you to your position?
My grandmother was on our services several years ago. The GIFT of hospice to our family is so dear to my heart that I feel incredibly blessed to have the opportunity to work for such an amazing organization.

(T) What have you gained from working at Houston Hospice?
I have gained a greater appreciation for life, even less fear of death, and an increased faith!

(T) If you hadn’t become a Professional Relations Liaison, what might you have become?
If I weren’t called to be a liaison, I would like to be a chaplain.

(Kathy) What has been a pleasant discovery for you in the hospice community? 
Meeting the dedicated people who do this work because they perceive it as a”calling”… not just a job.

(K) What impact has hospice had on your life?
It reminds me that this life is temporary. It’s the next life that is really important.

(K) If you hadn’t become a nurse, what might you have done?
A travel journalist.

(K) Who was the person who most influenced you, and how?
Jane Sidwell.  She was PCM of the Inpatient Unit in 1996 when I oriented to my role as on-call nurse. I spent a 3-week rotation in the PCC (Patient Care Center) as it was called back then. Jane is the epitome of what I perceive to be an effective manager.

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National Hospice Month: Robynette Hall & Elizabeth Erwin

Robynette Hall & Elizabeth Erwin

 

Elizabeth Erwin & Robynette Hall share their hospice experiences for National Hospice Month. Robynette Hall has worked with Houston Hospice for the past five years as an RN for the On-call Team and works throughout the city.  Elizabeth Erwin, Senior Accountant has worked at Houston Hospice in the Texas Medical Center for the past 15 years.

 

 

(Elizabeth) What has been a pleasant discovery for you in the hospice community?
There are some who don’t know what hospice is all about and then there are others who look at me with admiration when they hear I work at Hospice.

(E) What draws you to your position?
I love Accounting!

(E) What have you gained from working at Houston Hospice?
Respect for what the nurses and doctors do on a daily basis. And let’s not forget the Finance staff who book and report the results of their work!

(E) If you hadn’t become a Senior Accountant, what might you have done?
Forest Ranger – I love nature – the backyard outside my window helps with the forestry side of my accounting!

(Robynette) What do you love most about working at Houston Hospice? 
I love the Team work and how much everyone truly cares for the patients and their families.  I also like how many Disciplines are involved taking care of our patients and their families.  It takes an army to care for them.

(R) What has been a pleasant discovery for you in the hospice community? 
This is where I belong, working Hospice and how rewarding it is to be able to help the patients and their families.  I feel truly blessed.

(R) What impact has hospice had on your life?  
The company is terrific and growing, the Team work has been the best I have ever witnessed and I feel everyone really cares about each other.  Knowing how much impact you have on the patients and families is a great reward unto itself.  As well as being able to work for one of the only nonprofit hospices in the Houston area.

(R) If you hadn’t become an RN, what might you have done? 
This is my third career and my second career move as a nurse.  I think I am hooked as a hospice nurse however.

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National Hospice Month: Sharon Hempler and Sonja Payne

Sharon Hempler and Sonja Payne

 Houston Hospice employees Sharon Hempler and Sonja Payne talk about their experiences at Houston Hospice for National Hospice Month. Sharon has been an RN-PCM on the Blue Team in the West Office for the past five years. Sonja Payne, Receptionist, at the Texas Medical Center location has been working with Houston Hospice for 20 years.

(Sharon) What has been a pleasant discovery for you in the hospice community?
Inspite of the difficulty of our work, we support & uplift each other.

(Sh) What impact has hospice had on your life?
Not only was I able to assist patients and families, but Houston Hospice supported me through my husband’s death.

(Sh) If you hadn’t become an RN-PCM, what might you have done?
If I hadn’t become a PCM, I would still be out seeing patients and families.

(Sh) Who was the person who most influenced you, and how?
Cheryl Holbert was my PCM and set a high standard for me to follow. She is knowledgeable and was a good mentor and teacher. Ruth Landauer was a friend of a friend who recommended Houston Hospice to me. She is a calming influence and supportive of staff and our clients.

(Sonja) What has been a pleasant discovery for you in the hospice community?
What has been a pleasant discovery for me is the spiritual bindings that hold me to Houston Hospice.  No matter how I look at my position here, I can always find myself spiritually connected to the organization. 

(So) What impact has hospice had on your life?
The impact hospice has had on my life is tremendous.  I am grateful for all the years and experience that I have endured here.  I don’t take hospice or the people here for granted. I am aware of other people’s feelings and believe everyone here at Houston Hospice is on a journey. 

(So) What have you gained from working at Houston Hospice?
Compassion and patience are two things I did not necessarily exude before coming to work here.  I knew about compassion and I had heard about patience. However, had I not come to work here I would probably not have gained either.  It prepared me for the grief I suffered in losing my brother and helped me support my family during our losses. Many of my friends and family say that I have two lives; one before hospice and the one I have now, after hospice.

(So) Who was the person who most influenced you, and how?
The person who influenced me the most at Houston Hospice would be Ruth Landauer, Director of Volunteers.  I learned from Ruth’s warmth and dedication from the very beginning.  She embraced me very delicately and made me feel ‘right at home’ on my very first day at hospice.

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National Hospice Month Insight from Nora Heflin and Jodie Gonzalez

Nora Heflin and Jodie Gonzalez

 

For National Hospice Month, Houston Hospice employees shared insight into compassionate, end-of-life care. Featured for the week of November 5 are Jodie Gonzalez and Nora Heflin. Jodie is a social worker on the Blue Team, which is based out of the West Office and has been working with Houston Hospice for one year. Nora Heflin has been a Certified Patient Care Aide for the past four years and is working at the Texas Medical Center location.

 

(Jodie) What do you love most about working at Houston Hospice?
My co-workers! Everyone on my team gives 100% to every patient/family and truly believes in the work we do.

(J) What draws you to your position?
The ability to walk alongside families during the most difficult time in their lives.

(J) If you hadn’t become a social worker, what might you have done?
A champion flamenco dancer…of course!

(J) Who was the person who most influenced you, and how?
Elisabeth Kübler-Ross did amazing work with terminally ill patients and really opened the world’s eyes to the needs of dying patients and discussions of death/dying. As long as professionals understand that there are no “5 stages of grief,” her work is still inspirational to those of us trying to increase our culture’s comfort level with death.

(Nora) What has been a pleasant discovery for you in the hospice community?
I discovered that we all face pain in life; it’s what you do with it.

(N) What impact has hospice had on your life?
Hospice has had a great impact on my life, losing my sister to cancer in 2010. I trusted my loved one to the care of Houston Hospice.

(N) Who was the person who most influenced you, and how?
Dr. Trinh, She taught me even in the worst of times, there is always another way to look at the situation. Even under tremendous amount of stress she still can manage to find some good in every situation.

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Houston Hospice: National Hospice Month

National Hospice Month is upon us. Every Monday through the month of November Houston Hospice will be highlighting employee experiences and delving into the human aspect of hospice care. The 2012 National Hospice and Palliative Care theme is Comfort·Love·Respect – something we see daily at Houston Hospice. Hospice care happens because of skilled and compassionate hospice and palliative care professionals. These include physicians, nurses, social workers, hospice aides, chaplains and volunteers. Below is a glimpse of employee insight into compassion driven end-of-life hospice care.

What have you gained from working at Houston Hospice?

 “Knowing that we are truly helping patients, and their families at the most crucial part of their lives,” Robynette Hall, RN, On-call Team.

“What I have gained most at Houston Hospice is compassion and patience,” Sonja Payne, Receptionist.  

“Fulfillment in being a healing presence,” Kathy Flinn, RN, PCM-IPU.

 

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